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Shipping
& Returns

Shipping Policy
Return & Exchange Policy

We are pleased to offer free shipping on all orders, no matter the size or destination. Once your order is placed, it will be processed and shipped within 1-2 business days, excluding weekends and holidays.

 

You will receive a tracking number via email once your order is dispatched, allowing you to track your package as it makes its way to you.

 

Please note that while we strive to ensure timely deliveries, shipping times may vary based on your location and any potential delays by the shipping carrier.

 

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Thank you for shopping at Premier Price! We appreciate your business and want to ensure that your experience with us is as straightforward as possible. Please take a moment to review our refund policy, which outlines our guidelines regarding returns and refunds for purchases made on our website.

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  1. Return & Refund Eligibility:

    • All sales are final.

    • We do not accept returns or exchanges.

    • Refunds or partial refunds granted on case by case basis. See section 2. 

    • We do not take responsibility for items lost/stolen once marked as delivered from tracking information. The liability is on the customer. 

  2. Defective or Damaged Products:

    • If you receive a defective or damaged product, please contact us at premierpriceshop@gmail.com within 72 hours of receiving your order.

    • To report an issue, please provide clear photographs of the defective or damaged item(s), along with your order number and a brief description of the problem.

    • If any shipping costs are required during the refund process the customer is liable for any return shipping costs.

    • We will review your case and, if deemed eligible, initiate the refund process. 
       

  3. Refund Process:

    • Refunds will be processed within a few business days upon approval of the defective or damaged product claim.

    • Refunds will be issued to the original payment method used for the purchase.

  4. Cancellation Policy:

    • Once an order is placed and confirmed, it cannot be canceled or modified.

  5. Contact Information:

    • For inquiries related to refunds or defective/damaged products, please contact our customer support team at premierpriceshop@gmail.com.

  6. Policy Changes:

    • Premier Price reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting to the website.

 

By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions outlined in this refund policy.

Thank you for choosing Premier Price. We value your trust and appreciate your understanding of our refund policy. If you have any questions or concerns, please do not hesitate to contact our customer support team.

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